Chatbots bring new income stream to ecommerce

Growing revenue is a constant battle for ecommerce websites. This can involve fine-tuning processes by optimizing funnels, checkout pages, or calls to action. It also means being open to new technologies and opportunities.

Recent research on consumer attitudes shows the income-growing opportunity chatbots can represent for ecommerce store owners. Below, I’ll dive into the study and shed light on three major learning points we can take from it.